Sales Tax Policy

Last Updated: January 2026

At Pinball Machine Australia, we believe in clear and honest communication with our customers. This Sales Tax Policy explains how we calculate, collect, and remit taxes in compliance with Australian and international regulations.

Our goal is to ensure that every purchase is handled transparently, with no hidden charges or unexpected fees.

1. Sales Tax Collection

Pinball Machine Australia collects GST (Goods and Services Tax) on orders as required by Australian law.

• The applicable tax rate is determined based on the delivery address of your order.

• The GST amount is automatically calculated and clearly displayed at checkout before payment.

• You will see a detailed breakdown of your subtotal, shipping, and GST on your invoice or order confirmation email.

2. Tax Jurisdictions

We comply with Australian tax regulations and operate under the requirements set by the Australian Taxation Office (ATO).

As our business expands, we may become obligated to collect GST in additional territories or for international sales where applicable. Updates will be reflected in this policy and applied automatically at checkout.

3. Exemptions

Certain customers or purchases may qualify for GST exemptions under Australian law.

• If you are a tax-exempt organization, reseller, or government entity, please contact us before placing your order and provide valid exemption documentation for review and approval.

• Once verified, your account will be marked as tax-exempt for future eligible purchases.

4. Tax Remittance

All collected GST is remitted directly to the Australian Taxation Office on a scheduled basis.

• Pinball Machine Australia strictly follows federal and state tax reporting and remittance requirements.

• We do not keep or profit from any portion of the taxes collected.

5. International Orders

For international shipments, GST does not apply.

• Customers are responsible for any import duties, VAT, customs fees, or local taxes imposed by their country of residence.

• These fees are determined by your local customs authority and are not controlled or charged by Pinball Machine Australia.

6. Policy Updates

We may update this Sales Tax Policy from time to time to reflect:

• Changes in tax laws or rates

• Expansion to new operational regions

• Adjustments to internal processes for compliance

Any updates take effect immediately once posted on our website.

7. Contact Us

If you have questions or need help with a tax exemption request, please contact us:

Pinball Machine Australia

📍 Gympie Rd, Chermside QLD 4032, Australia

📧 support@pinballmachineaustralia.com

☎️ WhatsApp: +61 489 965 059

Business Hours: Monday – Friday, 9 AM – 6 PM (AEST)

8. Transparency Commitment

We are committed to providing accurate pricing and tax information on every order.

• There are no hidden charges — all applicable GST is shown upfront before payment.

• Pinball Machine Australia operates with full honesty and integrity to maintain compliance with Google Merchant Center’s Misrepresentation and Transparency policies.